How Much Does a Tweet Cost? The Cost of Attention

Post written by Adam Boettiger

Today I’d like to propose a new term: COA – Cost Of Attention.

But before I do this, I’d like to first say “Thank You”, Dear Reader, for both your Attention and your Time.

In the age of the Information Fire Hose, I know that you vote with your mouse, and I both appreciate and value your time. I hope that I provide you with something valuable in return. In other words, I hope that our exchange is mutual and not one-sided.

Even as I write this article now, Fortune 500 companies and marketing agencies are trying to quantify social media and determine what the “Dollar Value” is of a “Like” on Facebook, or a “Follower” on Twitter. Silly, I know, but they are. Really. That’s how they determine where to invest their marketing dollars.

Today I propose that instead of asking what the ROI (Return On Investment) is of a Tweet, a Like, a Follower or a Fan, that Brands and Agencies should also be cognizant that Social Media is not about THEM. It’s about folks like me and you. It’s about US; and we actually do incur a Cost Of Attention to consume their media and to engage with them. And that’s important to understand.

I know the value of what my time is worth to me, down to the second. If you’ve never done it, running the numbers to see how much your time is worth from a monetary standpoint is a truly valuable exercise to go through because it forces you to be aware of how you spend your time and to what you give your attention.

The point of this post is to simply posit that tweets, email messages, Facebook streams, rss feeds, text messages – all of these incur a COA on we, the end users – a Cost Of Attention.

The thing I find most interesting is that we are aware that it is costing us money, and yet we continue to not only sip from the fire hose, but we open the fire hose even wider. Think about that for a moment.

Eventually, our Attention Bank will be empty. What then?

So how much does a tweet cost? Who cares? We know that it costs something, and that’s enough.

The point is that it incurs a COA if we give it our attention. This cost increases if we click on a link in the tweet rather than just reading the 140 characters of text; and it increases even further if we take the time to read the article or content being sent to us by someone else.

Go look at your Twitter stream for today only. How many tweets from the folks that you follow are both relevant and valuable to you and are more than just asking you to click on a link, asking for your Time and Attention? Are there any? Who do you follow who is actually Engaging you and not just demanding your attention? Are there any?

I hope so, because in the 21st Century, Attention is the New Currency. Time is finite. Attention is how we spend it and who or what we spend it on.

I propose that what I choose to spend my time on defines my attention; and that my attention has a tangible cost to it that I can quantify down to the second.

I also propose that, because of this, that there is indeed a true Cost to Consume Media and that that cost is incurred voluntarily by the end users – US.

Because some tweets are informational or conversational (text only) and others offer us a link to read a lengthy article, I also propose that the COA of a tweet is not only variable by user, but that it can actually be measured; and that tweets with links in them incur a much higher COA to all of us than tweets without links.

So what’s the point? The point is that content and advertising are increasing exponentially, while our attention (how we spend our time) is finite.

Unless you’re in the military, we choose how we spend our time. This choice is not made for us.

If you found this post useful, please consider sharing it within your company by email, with friends via Twitter and Facebook or by email using the social media tools below.

Make it a great day!

@AdamBoettiger

News: I’ll be speaking at ad:tech SF on 4/13 in San Francisco on Productivity. I’d love to see you at my session if you can make it. Also, my book, “digital minimalism: thriving in the age of distraction” is due out in April 2011. I am also developing a free online course, “Email Boot Camp”. Be one of the first to go through Email Boot Camp and get on the Beta Invite List here.

Subscribe to this blog
About Adam Boettiger

Practicing digital minimalist living in Portland, Oregon. I have an ongoing love/hate relationship with email. I write as often as I can, enjoy reading and also love to scuba and skydive. Follow me @minimalism or @adamboettiger. Phone: 503.616.8968

  • Pingback: Tweets that mention How Much Does a Tweet Cost? — digital minimalism -- Topsy.com

  • http://twitter.com/bissell Michael Bissell

    One thought that came to mind as I was reading your posting is how we keep looking at more and more links and tweets reminds me of a compulsive gambler. THIS time, c’mon baby, this time I’ll find that amazing nugget of information or that incredible insight that will change my world.

    Sometimes we’re up a little and we’re getting a good return on the time we’re putting into the social media slot machine. But we’re usually down, finding dead ends or trivia that’s not even useful as a conversation gambit later on.

    As for the idea of Cost Of Attention, I think it’s a clearer definition of what we’re often calling mindshare. Simply building awareness isn’t the same thing as actually getting someone’s attention, engaging them, and giving them something they can actually use — that is something they can use to both their benefit and yours.

  • http://www.adamboettiger.com/ Adam Boettiger

    Mike – Thanks for your time and attention in commenting :-)

    LOVE your slot machine analogy. You know, 140 characters is sort of a
    blessing and a curse. It is a blessing when you follow folks like my friend
    Scott Stratten @UnMarketing, because he engages people and posts true
    information and not just teasers and links all day.

    I’d say only 10% or less of Twitter users are doing that. The other 90% see
    Twitter as a new push medium and not a 2-way engagement. If you want proof,
    you need only look as near as your own Twitter stream comprised of Tweets
    from those whom you follow. My guess is that 90% have links competing for
    your time and attention, gnawing at you like as many tiny Pirhanas.

    140 characters, while easier to scan, is also a curse because there is less
    room for us to determine relevancy and interest – enough so to decide
    whether it is “Click-Worthy” or not. Like you say, it then becomes more like
    a slot machine, where we put actual money into. Wow. I love that analogy!

    I don’t think that mindshare is synonomous with COA though. Go look up the
    dictionary definition of “Attention”. I did while writing this piece and
    also because frankly I’m finding an increasing number of things competing
    for my attention so I’m fascinated by it.

    And let me be clear and transparent to any readers of this piece:

    1. I am NOT a hater of Twitter, nor of Social Media. Quite the opposite. I
    actively engage on Twitter and Facebook daily.

    2. Nor am I a Luddite or a hater of technology. I love my MacBook Air and my
    Droid X smartphone. In fact, I’m actually replying while mobile right now.
    I’ve been online sine 1994 and I love it; but like many (perhaps even most)
    of you reading this, I too struggle daily with the fire hose.

    Perhaps together we can help each other.

  • John Boettiger

    Adam, your COA is an interesting concept. It would be good to share
    what you found useful or intriguing in the dictionary definitions of “attention.”

    You write of quantifying COA as a revealing and valuable experience, and that you can do it down to the last second – or presumably the last dollar. I haven’t tried it – you should add some process “how to” hints – but I imagine it would not be a simple task. First, attention is a spectrum, not a presence-or-absence phenomenon. One speaks of the quality of attention as well as the quantity. Then there’s the question of “the monetary standpoint.” Attaching a dollar value to a given – what? minute? – of attention seems to me like a complex task involving several assumptions that should probably be made explicit if they’re going to be open to evaluation.

    Fascinating subject!

  • Pingback: Tweets that mention How Much Does a Tweet Cost? — digital minimalism -- Topsy.com

  • http://www.digitalminimalism.com/ Adam Boettiger

    Thanks Dad!

    While I agree that there are degrees of Quality that vary with Attention, I
    see no need to actually quantify COA any deeper than the component of Time,
    for three reasons:

    1. While we can auditorily give fractions of our attention in varying
    degrees of quality, I have yet to meet a single soul who can visually read
    two things at once.

    Therefore, we must asssume that when we read anything – a tweet, an email
    message, a text message, a blog post, a book – at least for the time we are
    investing in consuming that, that it has our full attention.

    2. Attention can’t be measured. Yet. So its a moot point. The points I was
    trying to make are these:

    - Your time is a valuable and finite commodity
    - It has a tangible value that is at least as valuable as your gross monthly
    income divided down to the minute and second, and at most as valuable as
    whatever amount you subjectively place on it and thus time can be directly
    tied to personal cost, actual or perceived
    - When we read anything it requires a personal investment in both Attention
    and Time

    3. We choose how and on what or whom we invest our time and attention. With
    the exception of the military, and particularly where media consumption is
    involved, each of us has a choice.

    4. I am choosing NOT to invest any more of my time or attention in trying to
    quantify what media consumption costs me on a granular level. I’m satisfied
    simply knowing that the connection exists.

    While I could quantify my personal cost of media consumption if I wanted to,
    it is, to me, unneccesary. I have greater priorities and ways to spend my
    time. :-)

  • http://www.digitalminimalism.com/ Adam Boettiger

    LinkedIn
    ————

    I’d like to add you to my professional network on LinkedIn.

    - Adam

    Adam Boettiger
    Digital Marketing Strategist & Tactician / Consultant at Consulting Portland, Oregon Area

    Confirm that you know Adam Boettiger: https://www.linkedin.com/e/robqz1-gzn2509u-4o/isd/6242911644/nx_2Byds/?hs=false&tok=25RDpXrMEWC581

    You are receiving Invitation to Connect emails. Click to unsubscribe: http://www.linkedin.com/e/robqz1-gzn2509u-4o/YjujttF9TvqMYrOr9W56UemrqH84JvaPitRgAiF5A4i41_MKYrR6/goo/notifications-47LER4YJDS%40disqus%2Enet/20061/I2169266027_1/?hs=false&tok=3gSf0fBUAWC581
    (c) 2012 LinkedIn Corporation. 2029 Stierlin Ct, Mountain View, CA 94043, USA.

  • http://www.digitalminimalism.com/ Adam Boettiger

    LinkedIn
    ————

    I’d like to add you to my professional network on LinkedIn.

    - Adam

    Adam Boettiger
    Digital Marketing Strategist & Tactician / Consultant at Consulting Portland, Oregon Area

    Confirm that you know Adam Boettiger: https://www.linkedin.com/e/-tuwckf-gzn25co5-6u/isd/6242913233/7jM_Mhyt/?hs=false&tok=2LnwL0wmgWC581

    You are receiving Invitation to Connect emails. Click to unsubscribe: http://www.linkedin.com/e/-tuwckf-gzn25co5-6u/GgkUrmuX9NREIhTtzlqfFr7PW4IrFauXLXBzvDuUcraQkeBTyyKl/goo/notifications-CNTYP6G4M4%40disqus%2Enet/20061/I2169266483_1/?hs=false&tok=2qhHoD0ekWC581
    (c) 2012 LinkedIn Corporation. 2029 Stierlin Ct, Mountain View, CA 94043, USA.

  • http://www.digitalminimalism.com/ Adam Boettiger

    LinkedIn
    ————

    This is a reminder that on March 10, Adam Boettiger sent you an invitation to become part of their professional network at LinkedIn.
    Accept Adam Boettiger’s Invitation

    ———-

  • http://www.digitalminimalism.com/ Adam Boettiger

    LinkedIn
    ————

    This is a reminder that on March 10, Adam Boettiger sent you an invitation to become part of their professional network at LinkedIn.
    Accept Adam Boettiger’s Invitation

    ———-

  • http://www.digitalminimalism.com/ Adam Boettiger

    LinkedIn
    ————

    This is a reminder that on March 10, Adam Boettiger sent you an invitation to become part of their professional network at LinkedIn.
    Accept Adam Boettiger’s Invitation

    ———-

  • http://www.digitalminimalism.com/ Adam Boettiger

    LinkedIn
    ————

    This is a reminder that on March 10, Adam Boettiger sent you an invitation to become part of their professional network at LinkedIn.
    Accept Adam Boettiger’s Invitation

    ———-