Growing up, my mother taught me to always make an effort to say “Please” and “Thank You” – to at least acknowledge someone for taking time out of their day, even if but for a brief 60 seconds, to help me.
Later in my life, the Army taught me things like: Never volunteer for anything (later changed post-Army), always look someone in the eyes when you speak to them, have a firm handshake and not a limp one, actively listen, always try your best to honor your commitments, walk the talk, work hard, etc.
During my 4-year tour of duty in the Army, three weeks of 2-hours of sleep a night at Air Assault School taught me that my body and mind were capable of being pushed far beyond normal limits.
But when did it become socially acceptable to Non-Reply to an email?
I posed this question to 100 executives in the online space. What I found out was interesting.
Most felt that no matter what the context, it was unacceptable to not reply to an email.
Two felt that the Non-Reply was how they managed email. If they weren’t interested they wouldn’t reply.
Others wrote to me saying that they used the Non-Reply to avoid confrontation with vendors soliciting them, and that that was simply the way they managed their own email.
What do you think? Is a non-reply acceptable?
Do you manage email via Non-Reply? Comment below…
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